General
Before contacting Elektron concerning repairs, please go through our Troubleshooting guide and see if this can help to solve the problem. GENERAL INFORM...
Thu, 22 Sep, 2022 at 10:35 AM
+DRIVE UPGRADE A +Drive allows for thousands of patterns, sounds, songs, and waveforms (Monomachine only) to be stored internally and more or less instantl...
Fri, 21 Jan, 2022 at 11:22 AM
The Elektron C6 utility is a 32-bit application and is not supported under macOS 10.15 (Catalina) or later. C6 will not be updated further, instead, we reco...
Fri, 25 Mar, 2022 at 12:55 PM
WARRANTY Elektron machines come with a three-year warranty, counting from the date of purchase on the original receipt. If the original receipt is not avai...
Wed, 2 Dec, 2020 at 10:24 AM
If you have received a shipping notification and tracking number on an order from our webshop and need to update the shipping address, you should contact UP...
Thu, 2 Apr, 2020 at 6:01 PM
That a USB peripheral is class compliant, means that the device is “plug and play,” i.e., you can plug it in and it works on a computer/device without insta...
Fri, 24 Apr, 2020 at 11:05 AM
AUDIO - QUARTER INCH CONNECTORS CV/EXPRESSION CONTROL - QUARTER INCH CONNECTORS MIDI - 5-PIN DIN, OR 3.5 MM TRS CONNECTORS AUDIO - QUARTER INCH CO...
Mon, 26 Oct, 2020 at 8:32 AM
When the repair has been completed, you will receive a PDF invoice via email. You can pay the invoice via bank card, PayPal, or bank transfer. To pay vi...
Thu, 10 Mar, 2022 at 3:34 PM
Information on how to download purchased Sound Packs and detailed step-by-step instructions on how to transfer a sound pack to your device can be found here...
Wed, 21 Sep, 2022 at 10:48 AM