Here are some basic steps that you should perform first if you are having trouble with Overbridge
Make sure your setup matches the system requirements.
Uninstall any earlier version of Overbridge from your computer.
Install the latest OS for your Elektron device. Available for download here.
Install the latest version of Overbridge. Available for download here.
You must activate Overbridge mode on your Elektron device to use it together with Overbridge. Select OVERBRIDGE MODE on your device in the USB CONFIG menu, found in (GLOBAL) SETTINGS > SYSTEM > USB CONFIG.